FAQ
FAQ's VEDUKA
1. What makes Veduka a revolutionary clothing brand in the kid’s Indian ethnic wear section?
Veduka revolutionizes kids' Indian ethnic wear by blending tradition with modernity. Our designs celebrate cultural heritage while embracing contemporary style, creating outfits that are both timeless and trendy. With meticulous attention to detail, premium fabrics, and comfortable fits, Veduka empowers young minds to carry their roots with confidence and flair. We weave stories of India's rich legacy into every stitch, ensuring each garment is not just clothing, but a canvas of cultural pride for the next generation. Our unique approach ensures children look stylish while feeling comfortable in authentic Indian attire.
2. How do I care for my clothing?
Washing:
- Hand wash gently in cold water
- Use mild detergent, avoiding harsh chemicals
- Do not soak for long periods
Drying:
- Air dry in shade
- Avoid direct sunlight to prevent fading
- Do not wring or twist; pat dry with a towel
Ironing:
- Iron on low heat if necessary
- Use a cloth between the iron and garment
- Avoid ironing directly on prints or embellishments
Storage:
- Store in a cool, dry place
- Fold carefully to prevent creasing
- Use mothballs or neem leaves to protect from insects
Precautions:
- Avoid bleach and fabric softeners
- Do not machine wash or tumble dry
- Handle delicate embroidery and beadwork with care
- Hand wash gently in cold water
- Use mild detergent, avoiding harsh chemicals
- Do not soak for long periods
Drying:
- Air dry in shade
- Avoid direct sunlight to prevent fading
- Do not wring or twist; pat dry with a towel
Ironing:
- Iron on low heat if necessary
- Use a cloth between the iron and garment
- Avoid ironing directly on prints or embellishments
Storage:
- Store in a cool, dry place
- Fold carefully to prevent creasing
- Use mothballs or neem leaves to protect from insects
Precautions:
- Avoid bleach and fabric softeners
- Do not machine wash or tumble dry
- Handle delicate embroidery and beadwork with care
3. How do I find the right size?
Please refer to our size chart for each product for detailed measurements. If you need further assistance, contact our customer service team at contact@vedukaweaves.com.
4. What if the item doesn’t fit?
If your item doesn’t fit, you can exchange it within 3 days of delivery. Please see our Return Policy for more details.
5. How can I place an order or purchase a gift card?
You can place an order directly on our website. Simply select your items, add them to your cart, and proceed to checkout. We also provide a range of gift cards, so you can surprise your loved ones with the love they deserve. Note: Please ensure usage of gift card within the validity to avail benefits.
6. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment methods.
7. What are your shipping options?
We offer standard shipping. For detailed information, please visit our Shipping Policy.
8. Do you offer international shipping?
No, at present we only ship within India.
9. How do I return or exchange an item?
To initiate an exchange, please contact our customer service team at contact@vedukaweaves.com with your order number and reason for return. For more details, visit our Return Policy.
10. Do you provide refunds on orders that are returned?
We strictly follow a no-refund policy on returned items. You can exchange the product within the given timeline.
11. What should I do if I receive a faulty item, wrong order, or missing item?
If you receive a damaged or defective item, please contact us immediately at contact@vedukaweaves.com for assistance. Provide your order number and a photo of the damaged or defective item. We will work with you to provide a replacement or a credit note. For more details, visit our Return Policy.
12. How do you ensure the authenticity of the art remains intact?
Our principles commit to sourcing authentic Indian textiles, maintaining ethical production practices, and providing attentive customer service. We offer a diverse range of rich collections and designs, ensuring swift delivery and your child's comfort while celebrating heritage in style.
13. How can I contact customer service?
You can reach our customer service team via email at contact@vedukaweaves.com, or WhatsApp us at +91 9743791000 / 9743792000.
14. What are your customer service hours?
Our customer service team is available Monday to Friday from 10:00 am to 5:00 pm.